Privacy and cookies policy
-
Introduction
- We are committed to safeguarding the privacy of
our website visitors and service users.
- This policy applies where we are acting as a data
controller with respect to the personal data of our website visitors and
service users; in other words, where we determine the purposes and means of
the processing of that personal data.
- We use cookies on our website. Insofar as those
cookies are not strictly necessary for the provision of our website and
services, we will ask you to consent to our use of cookies when you first
visit our website.
- In this policy, "we", "us" and "our" refer to
Storylation. For more information about us, see Section 16.
-
How we use your personal data
- In this Section 2 we have set out:
- the general categories of personal data that we may process;
- the purposes for which we may process personal data; and
- the legal bases of the processing.
- We may process data about your use of our website
and services ("usage data"). The usage data may include your IP
address, geographical location, browser type and version, operating system,
referral source, length of visit, page views and website navigation paths,
as well as information about the timing, frequency and pattern of your
service use. The source of the usage data is our analytics tracking system.
This usage data may be processed for the purposes of analysing the use of
the website and services. The legal basis for this processing is our
legitimate interests, namely monitoring and improving our website and
services.
- We may process your website user account data
("account data"). The account data may include your name and
email address. The account data may be processed for the purposes of
operating our website, providing our services, ensuring the security of our
website and services, maintaining back-ups of our databases and
communicating with you. The legal basis for this processing is our
legitimate interests, namely the proper administration of our website and
business.
- We may process your information included in your
personal profile on our website ("profile data"). The profile
data may include your name, address, telephone number, email address,
profile pictures, gender, date of birth, relationship status, interests and
hobbies, educational details and employment details. The profile data may be
processed for the purposes of enabling and monitoring your use of our
website and services. The legal basis for this processing is our legitimate
interests, namely the proper administration of our website and business.
- We may process your personal data that are
provided in the course of the use of our services ("service data").
The service data may be processed for the purposes of operating our website,
providing our services, ensuring the security of our website and services,
maintaining back-ups of our databases and communicating with you. The legal
basis for this processing is our legitimate interests, namely the proper
administration of our website and business.
- We may process information that you post for
publication on our website or through our services ("publication
data"). The publication data may be processed for the purposes of
enabling such publication and administering our website and services. The
legal basis for this processing is our legitimate interests, namely the
proper administration of our website and business.
- We may process information contained in any
enquiry you submit to us regarding goods and/or services ("enquiry
data"). The enquiry data may be processed for the purposes of
offering, marketing and selling relevant goods and/or services to you. The
legal basis for this processing is our legitimate interests, namely the
proper administration of our website and business.
- We may process information that you provide to us
for the purpose of subscribing to our email notifications and/or newsletters
("notification data"). The notification data may be processed for
the purposes of sending you the relevant notifications and/or newsletters.
The legal basis for this processing is our legitimate interests, namely
communications with our website visitors and service users.
- We may process information contained in or
relating to any communication that you send to us ("communication
data"). The communication data may include the communication
content and metadata associated with the communication. The communication
data may be processed for the purposes of communicating with you and
record-keeping. The legal basis for this processing is our legitimate
interests, namely communications with our website visitors and service users
and the proper administration of our website and business.
- We may process any of your personal data
identified in this policy where necessary for the establishment, exercise or
defence of legal claims, whether in court proceedings or in an
administrative or out-of-court procedure. The legal basis for this
processing is our legitimate interests, namely the protection and assertion
of our legal rights, your legal rights and the legal rights of others.
- We may process any of your personal data
identified in this policy where necessary for the purposes of obtaining or
maintaining insurance coverage, managing risks, or obtaining professional
advice. The legal basis for this processing is our legitimate interests,
namely the proper protection of our business against risks.
- In addition to the specific purposes for which we
may process your personal data set out in this Section 2, we may also
process any of your personal data where such processing is necessary for
compliance with a legal obligation to which we are subject, or in order to
protect your vital interests or the vital interests of another natural
person.
-
Providing your personal data to others
- We may disclose your personal data to any member
of our group of companies (this means our subsidiaries, our ultimate holding
company and all its subsidiaries) insofar as reasonably necessary for the
purposes, and on the legal bases, set out in this policy.
- We may disclose your personal data to our insurers
and/or professional advisers insofar as reasonably necessary for the
purposes of obtaining or maintaining insurance coverage, managing risks,
obtaining professional advice, or the establishment, exercise or defence of
legal claims, whether in court proceedings or in an administrative or
out-of-court procedure.
- In addition to the specific disclosures of
personal data set out in this Section 3, we may disclose your personal data
where such disclosure is necessary for compliance with a legal obligation to
which we are subject, or in order to protect your vital interests or the
vital interests of another natural person. We may also disclose your
personal data where such disclosure is necessary for the establishment,
exercise or defence of legal claims, whether in court proceedings or in an
administrative or out-of-court procedure.
-
International transfers of your personal data
- In this Section 4, we provide information about
the circumstances in which your personal data may be transferred to
countries outside the European Economic Area (EEA).
- We have offices and facilities in France. The
European Commission has made an "adequacy decision" with respect to the data
protection laws of each of these countries.
- The hosting facilities for our website are
situated in France. The European Commission has made an "adequacy decision"
with respect to the data protection laws of each of these countries.
- You acknowledge that personal data that you submit
for publication through our website or services may be available, via the
internet, around the world. We cannot prevent the use (or misuse) of such
personal data by others.
-
Retaining and deleting personal data
- This Section 5 sets out our data retention
policies and procedure, which are designed to help ensure that we comply
with our legal obligations in relation to the retention and deletion of
personal data.
- Personal data that we process for any purpose or
purposes shall not be kept for longer than is necessary for that purpose or
those purposes.
- We will retain your personal data as follows:
- usage data will be retained for a minimum period of 30 days
following the date of collection, and for a maximum period of 365
days following that date;
- account data will be retained for a minimum period of 30 days
following the date of closure of the relevant account, and for a
maximum period of 365 days following that date;
- profile data will be retained for a minimum period of 30 days
following the date of closure of the relevant account, and for a
maximum period of 365 days following that date;
- service data will be retained for a minimum period of 30 days
following the termination of the contract under which the service
was provided, and for a maximum period of 365 days following that
date;
- publication data will be retained for a minimum period of 30 days
following the date when the relevant publication ceases to be
published on our website or through our services, and for a maximum
period of 365 days following that date;
- enquiry data will be retained for a minimum period of 30 days
following the date of the enquiry, and for a maximum period of 365
days following that date;
- notification data will be retained for a minimum period of 30 days
following the date that we are instructed to cease sending the
notifications, and for a maximum period of 365 days following that
date (providing that we will retain notification data insofar as
necessary to fulfil any request you make to actively suppress
notifications); and
- communication data will be retained for a minimum period of 30 days
following the date of the communication in question, and for a
maximum period of 365 days following that date.
- Notwithstanding the other provisions of this
Section 5, we may retain your personal data where such retention is
necessary for compliance with a legal obligation to which we are subject, or
in order to protect your vital interests or the vital interests of another
natural person.
-
Your rights
- In this Section 6, we have summarised the rights
that you have under data protection law. Some of the rights are complex, and
not all of the details have been included in our summaries. Accordingly, you
should read the relevant laws and guidance from the regulatory authorities
for a full explanation of these rights.
- Your principal rights under data protection law
are:
- the right to access - you can ask for copies of your personal
data;
- the right to rectification - you can ask us to rectify inaccurate
personal data and to complete incomplete personal data;
- the right to erasure - you can ask us to erase your personal data;
- the right to restrict processing - you can ask use to restrict the
processing of your personal data;
- the right to object to processing - you can object to the processing
of your personal data;
- the right to data portability - you can ask that we transfer your
personal data to another organisation or to you;
- the right to complain to a supervisory authority - you can complain
about our processing of your personal data; and
- the right to withdraw consent - to the extent that the legal basis
of our processing of your personal data is consent, you can withdraw
that consent.
- You have the right to confirmation as to whether
or not we process your personal data and, where we do, access to the
personal data, together with certain additional information. That additional
information includes details of the purposes of the processing, the
categories of personal data concerned and the recipients of the personal
data. Providing the rights and freedoms of others are not affected, we will
supply to you a copy of your personal data. The first copy will be provided
free of charge, but additional copies may be subject to a reasonable fee.
- You have the right to have any inaccurate personal
data about you rectified and, taking into account the purposes of the
processing, to have any incomplete personal data about you completed.
- In some circumstances you have the right to the
erasure of your personal data without undue delay. Those circumstances
include: the personal data are no longer necessary in relation to the
purposes for which they were collected or otherwise processed; you withdraw
consent to consent-based processing; you object to the processing under
certain rules of applicable data protection law; the processing is for
direct marketing purposes; and the personal data have been unlawfully
processed. However, there are exclusions of the right to erasure. The
general exclusions include where processing is necessary: for exercising the
right of freedom of expression and information; for compliance with a legal
obligation; or for the establishment, exercise or defence of legal claims.
- In some circumstances you have the right to
restrict the processing of your personal data. Those circumstances are: you
contest the accuracy of the personal data; processing is unlawful but you
oppose erasure; we no longer need the personal data for the purposes of our
processing, but you require personal data for the establishment, exercise or
defence of legal claims; and you have objected to processing, pending the
verification of that objection. Where processing has been restricted on this
basis, we may continue to store your personal data. However, we will only
otherwise process it: with your consent; for the establishment, exercise or
defence of legal claims; for the protection of the rights of another natural
or legal person; or for reasons of important public interest.
- You have the right to object to our processing of
your personal data on grounds relating to your particular situation, but
only to the extent that the legal basis for the processing is that the
processing is necessary for: the performance of a task carried out in the
public interest or in the exercise of any official authority vested in us;
or the purposes of the legitimate interests pursued by us or by a third
party. If you make such an objection, we will cease to process the personal
data unless we can demonstrate compelling legitimate grounds for the
processing which override your interests, rights and freedoms, or the
processing is for the establishment, exercise or defence of legal claims.
- You have the right to object to our processing of
your personal data for direct marketing purposes (including profiling for
direct marketing purposes). If you make such an objection, we will cease to
process your personal data for this purpose.
- To the extent that the legal basis for our
processing of your personal data is:
- consent; or
- that the processing is necessary for the performance of a contract
to which you are party or in order to take steps at your request
prior to entering into a contract,
and such processing is carried out by automated means, you have the right to
receive your personal data from us in a structured, commonly used and
machine-readable format. However, this right does not apply where it would
adversely affect the rights and freedoms of others.
- If you consider that our processing of your
personal data infringes data protection laws, you have a legal right to
lodge a complaint with a supervisory authority responsible for data
protection. You may do so in the EU member state of your habitual residence,
your place of work or the place of the alleged infringement.
- To the extent that the legal basis for our
processing of your personal data is consent, you have the right to withdraw
that consent at any time. Withdrawal will not affect the lawfulness of
processing before the withdrawal.
- You may exercise any of your rights in relation to
your personal data by written notice to us, in addition to the other methods
specified in this Section 6.
-
Third party websites
- Our website includes hyperlinks to, and details
of, third party websites.
- We have no control over, and are not responsible
for, the privacy policies and practices of third parties.
-
Personal data of children
- Our website and services are targeted at persons
over the age of 13.
- If we have reason to believe that we hold personal
data of a person under that age in our databases, we will delete that
personal data.
-
Updating information
- Please let us know if the personal information
that we hold about you needs to be corrected or updated.
-
About cookies
- A cookie is a file containing an identifier (a
string of letters and numbers) that is sent by a web server to a web browser
and is stored by the browser. The identifier is then sent back to the server
each time the browser requests a page from the server.
- Cookies may be either "persistent" cookies or
"session" cookies: a persistent cookie will be stored by a web browser and
will remain valid until its set expiry date, unless deleted by the user
before the expiry date; a session cookie, on the other hand, will expire at
the end of the user session, when the web browser is closed.
- Cookies do not typically contain any information
that personally identifies a user, but personal data that we store about you
may be linked to the information stored in and obtained from cookies.
-
Cookies that we use
- We use cookies for the following purposes:
- authentication and status - we use cookies to identify you when you
visit our website and as you navigate our website, and to determine
if you are logged into the website;
- personalisation - we use cookies to store information about your
preferences and to personalise the website for you;
- security - we use cookies as an element of the security measures
used to protect user accounts, including preventing fraudulent use
of login credentials, and to protect our website and services
generally;
- advertising - we use cookies to help us to display advertisements
that will be relevant to you;
- analysis - we use cookies to help us to analyse the use and
performance of our website and services; and
- cookie consent - we use cookies to store your preferences in
relation to the use of cookies more generally.
-
Cookies used by our service providers
- Our service providers use cookies and those
cookies may be stored on your computer when you visit our website.
- We use Google Analytics. Google Analytics gathers
information about the use of our website by means of cookies. The
information gathered is used to create reports about the use of our website.
You can find out more about Google's use of information by visiting https://www.google.com/policies/privacy/partners/
and you can review Google's privacy policy at https://policies.google.com/privacy.
- We publish Google AdSense advertisements on our
website. The advertisements may be personalised to reflect your interests.
To help determine your interests Google and its partners use cookies. The
cookies are used to track your previous visits to our website and your
visits to other websites. You can opt out of Google's personalised
advertising by visiting https://www.google.com/settings/ads
and you can opt out of third party cookies use for personalised advertising
by visiting http://www.aboutads.info.
You can review Google's privacy policy at https://policies.google.com/privacy.
- We use a Facebook pixel on our website. Using the
pixel, Facebook collects information about the users and use of our website.
The information is used to personalise Facebook advertisements and to
analyse the use of our website. To find out more about the Facebook pixel
and about Facebook's use of personal data generally, see the Facebook cookie
policy at https://www.facebook.com/policies/cookies/
and the Facebook privacy policy at https://www.facebook.com/about/privacy.
The Facebook cookie policy includes information about controlling Facebook's
use of cookies to show you advertisements. If you are a registered Facebook
user, you can adjust how advertisements are targeted by following the
instructions at https://www.facebook.com/help/568137493302217.
-
Managing cookies
- Most browsers allow you to refuse to accept
cookies and to delete cookies. The methods for doing so vary from browser to
browser, and from version to version. You can however obtain up-to-date
information about blocking and deleting cookies via these links:
-
https://support.google.com/chrome/answer/95647
(Chrome);
-
https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
(Firefox);
-
https://help.opera.com/en/latest/security-and-privacy/
(Opera);
-
https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
(Internet Explorer);
-
https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac
(Safari); and
-
https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
(Edge).
- Blocking all cookies will have a negative impact
upon the usability of many websites.
- If you block cookies, you will not be able to use
all the features on our website.
-
Amendments
- We may update this policy from time to time by
publishing a new version on our website.
- You should check this page occasionally to ensure
you are happy with any changes to this policy.
- We may notify you of changes to this policy by
email.
-
Our details
- This website is owned and operated by
Storylation.
- You can contact us:
- using our website contact form.